Service & Spare parts
Customer satisfaction is our top priority and impeccable service is our top priority. In Germany, the EGS company with its 150 service stations takes care of our "emergencies". To ensure that this also works smoothly abroad, Gastro-Cool relies on an international partner network that guarantees fast and reliable support for all technical questions. If a customer comes from a country in which Gastro-Cool does not have a contractual partner, we will organize this service. In order to be able to help you quickly and competently with technical questions, we have provided all refrigerators with service stickers so that the dealer or innkeeper can contact us or the responsible customer service partner directly.
Should further support be required, customers can count on Gastro-Cool for support. All you need to do is fill out a customer service order and we will get in touch with you shortly. You can also obtain spare parts to solve technical problems via the customer service order, which you can fill out online if necessary.
Spare Parts
